How To Order and Pay
| Damaged Goods
| Delivery Time
How To Order and Pay:
| Sales Tax
| Our Guarantee
| Email List
Orders can be submitted online with a credit card: we accept Visa and MasterCard.
Orders sent via fax, mail, phone or email may be paid for with a check, bank-draft or money order, however,
orders do not ship until payment clears (3-10 business days).
Phone (toll free):
1 888 HAE NOW8 (1 888 423 6698) - ext. 1. Hours: M-F 9:00-5:00 PST
Fax (toll free):
1 888 423 8845
All our items are carefully inspected before being shipped. However, if for any reason you are not satisfied, we offer a 30-day FREE
A pre-paid mailing label can be obtained by logging into your account and requesting a return for qualified items from the order history. Once you receive
the return label,
simply drop off your package at a FedEx Ground location. Allow up to 15 days for the credit to go through.
Return Labels are not enclosed with sale/special items and shipments outside contiguous USA. However, you may return these items within 30 days.
- Returned clothing must be unused, unwashed, unaltered and un-scented.
- Shipping charges incurred on returned items are not refundable.
- Exchanges do not incur additional outbound shipping charges.
- Please include the new item information, and your credit card number or check for price difference, if any.
If goods arrive damaged, please let us know immediately.
Please inspect to ensure your order is correct and make any claims within 15 days
for a replacement or your money back.
Most of our items are in stock and will ship within 48 business hours. If there is an unusual delay expected for shipping (over one week) we will contact you and you may cancel your order if you choose. Please note we are also bound by FedEx delivery times and shipping holidays, e.g. FedEx does not do home delivery on Mondays.
*We usually ship FedEx Ground (1-5 business days), although sometimes small orders may be sent by US Priority Mail.
FedEx Express (2-day) shipping is available at an additional charge.
Shipping outside the contiguous United States incurs an additional charge, and special shipping requirements apply for APO addresses.
|Items Subtotal||*Ground||FedEx Express|
|Upto $20.00 || $4.95||$19.95|
|$20.01 - $35.00 || $7.95||$19.95|
|$35.01 - $75.00 || $8.95||$24.95|
|$75.01 - $150.00 ||$10.45||$29.45|
|$150.01 - $250.00 ||$11.95||$34.95|
|$250.01 - $400.00 ||$14.95||$49.45|
|$400.01 - $650.00 ||$18.95||$69.95|
|$650.01 and up||Free Shipping||$89.95|
There is no tax on orders shipped to addresses outside CA.
Sales Tax of 7.5% applies to all orders shipped to CA addresses.
We take your privacy and security seriously.
Hae Now does not rent, sell, or share your personal information with other companies or people.
Our tees are certified by Skal, the independent agency approved by US Govt. for organic standards.
Our customers' satisfaction is important to us. We make every effort to satisfy you and go the extra mile to earn your repeat business.
Typically we send out no more than one email a month. Every email contains an un-subscribe option.
To be removed from the list, simply follow the link included in the email. Please note that it may
take up to two weeks for the address removal to be effective.
You may also go to our link and place 'subscribe' or 'unsubscribe' in inquiry box.
HAE Now does not rent, sell, or share your email with other companies or people.