1. HOW TO PLACE ORDERS
Submit Online: Click on ‘Order Online’ link after log in Fax us toll-free: 1 888 423 8845 Call us toll free: 1 888 HAE NOW8 (1 888 423 6698) ext. 2 Send an email: click here Mail to: Hae Now Inc.
Attn.: Wholesale Orders
654 Alfred Nobel Dr.
Hercules, CA 94547.
Click here for printable/faxable order form. New CA Accounts: Please fax or email completed CA Resale Certificate Form BOE # 230
2. PAYMENT TERMS
- We accept Visa, MasterCard and Discover. Company checks on account approval- credit application required. Returned checks incur a $25.00 fee. Credit card may be required on file as back up and/or on first orders and sample orders.
3. LEAD TIME
- Most in-stock items will ship same or next business day, and a maximum of 5 business days. Please alert us of your deadlines if any. If we cannot fulfill your order we will let you know asap and always within 48-72 business hours.
- Shipping charges are additional and are added to your total. We usually ship FedEx Ground (1-5 business days). US Priority Mail is occasionally used esp. for small and sample orders. Express shipping is available at an additional charge. Special shipping requirements apply for APO addresses. Please check FedEx holiday and delivery schedules.
5. INTERNATIONAL BUYERS
- Please request our International Order Agreement.
6. OUR GUARANTEE
- We make every effort to satisfy you and go the extra mile to earn your repeat business.